TALK TO US
We'd love to hear from you
You can contact us at any time.
Thank you for visiting our online store.
How do I place an order?
To place your order online, simply select your products, click the button and submit. You will be guided to the check out area to select your payment preferenc... Or, send us an email with your request, we will assist you in any way possible. We pride ourselves in excellence of service and will always go the extra mile to ensure your experience with us is always a positive one.
How do I pay for my purchase
Once you have completed your order form, you will be directed to payment options. PayPal or direct deposit into our bank. These methods of payment are secure and easy to use.
& Payment Options
With just two methods of payment, either via PayPal or direct bank deposit or transfer, your payments are secure. This way you alone have full control and Earth Matters CR has none. Your payments are always made through trusted institutions.
Returns & Refunds
Refunds will be honoured with a credit to your account once the product has been returned in good condition. Simply select an alternative item of equal value, the item will then be sent at the cost of shipping only. All returns must be in good condition. No refund or return is accepted on any food item or supplement, however, if the item has not been opened, an exchange is possible. This is at the sole discretion of Earth Matters CR.
The privacy policies of this website apply and constitute a contract between
EarthMattersCR.com and the client. Before providing any information to this site, you must
ensure that you have read and understood our privacy policies.
At EarthMattersCR.com, hereinafter 'this website', we respect your personal information and in view of complying with the respective security policies concerning any website, which should be mandatory, the user is informed of the following:
Privacy of personal data:
Your personal data belongs only to you and this website is responsible for not disclosing any kind of information that belongs to you (such as email, ip numbers, etc.), except for your express authorization or forces of a legal nature greater than what involve, like hacking or impersonation.
Security of your personal information:
This website is responsible for ensuring your safety, for the privacy of your information and for respecting your data, in accordance with the limitations that the current Internet provides, being aware that we are not excluded from suffering any attack by of crackers or malicious users who practice computer crime.
Obtaining your information:
All your personal data consigned in this site are provided by yourself, making full use of your freedom. The information stored here only includes basic data entered through contact forms, comments or similar.
Use of information:
Responsibility for opinions and comments on our website.
We are not responsible for the comments made by visitors to the blog of this website, these comments are the responsibility of themselves; however, in the event that someone violates or invades the integrity of the other participants and fails to follow good morals, they would be immediately erased by the blog editor, without waiting for their consent.
Modifications to our Privacy Policies:
The website reserves the right to modify, rectify, alter, add or delete any point of this writing at any time and without prior notice, being your responsibility to keep informed of it for proper management of your information.